Real tracking is only the beginning. EKENU ToolPass is being built to turn dates, evidence and contradictory replies into a structured next step—whether the problem is a return, card payment or unpaid trade invoice.
Explore X-Ray, ReplyLens Pro, Policy Mirror, Bottleneck Hunter and RuleForge using fictional data. Paid subscriptions are not open.
Explore the Intelligence Suite →These are proposed paid software features, designed to give a substantially more useful deliverable than EKENU's free checkers. A customer should know what they will receive before paying.
Compare the courier's scan, the retailer's reply and your own dated evidence. Flag inconsistencies, missing proof and unsupported claims. Build a source-labelled timeline, not a fabricated verdict.
Planned output: contradiction map, verification checklist and evidence index.
Prepare a concise, organised explanation of what was purchased, what went wrong, what you already tried and which records your bank may request. Differentiate chargeback from possible Section 75 eligibility.
Planned output: bank-ready notes, supporting-document checklist and calendar prompts.
Connect a genuine return scan and seller communications, highlight where progress stalled, and organise the next question. Distinguish retailer promises from potentially relevant statutory dates.
Planned output: dated gap report, evidence pack and tailored follow-up plan.
Check an ordinary B2B invoice's records, identify missing approval or purchase-order information and prepare a neutral administrative enquiry with a factual audit trail.
Planned output: processing-gap report, file checklist and approval-ready enquiry draft.
A normal tracker says “delivered”. ProofChain aims to show why a case may still be stuck. Try these invented examples; no retailer, courier or bank information is accessed.
Try the live engine demonstration →
This sample demonstrates the reasoning concept. Full evidence analysis and exports are not available until ToolPass is approved and launched.
Two statements appear inconsistent, but neither is independently verified. A carrier scan alone may not establish which department received the return.
Next evidence to requestEKENU is proposing a recurring £39/month business software membership, separate from the one-off EKENU Complete case service. You can explore the free fictional demos, but no customer subscriptions are currently available.
Intended for SMEs, finance teams, suppliers and operations. Up to 50 case-analysis reports per month for one user (proposed), authenticated on our server.
Not accepting subscriptions or real-case analysis yet.
Explore five fictional demos →For approved eligible situations, EKENU would review written authority and send a limited professional status enquiry. This service does not include a software subscription or guarantee a refund or payment.
Both business and consumer managed routes remain interest-only.
£39 complete-case bundle: tools + human follow-up →Customers see which part of the case is verified, assumed, disputed or missing.
Professional evidence and enquiry packs provide a tangible result, not another generic score.
No fake live refund feeds, automatic bank access, invented courier updates or guaranteed recovery.
EKENU